Digital signage resources

Emergency messages: Efficient communications for passenger safety

Written by Mélina Deschênes | Nov 25, 2024 11:00:00 AM

In the public transit sector, passenger safety is a top priority. To meet this requirement, transit companies using a passenger information display system such as ITEStransit can configure emergency messages as soon as they launch their project. These messages are designed to be shared quickly in an emergency to ensure communications are efficient and instantaneous, which is essential to manage this type of situation.

Implementing emergency messages

The passenger information system is deployed on displays located in bus shelters, subway stations, train stations and even in administrative offices, and is configured to share emergency messages instantly. If an emergency occurs, alerts can be communicated automatically through an integrated alert system or activated manually using a computer or a cellphone, which ensures a quick distribution of the information.

A key aspect of this feature is the ability of each display to show the nearest emergency exit based on its individual location. This way, passengers will see accurate and relevant safety instructions depending on their position, which improves the efficiency of safety measures for passengers in case of an evacuation or of immediate danger.

Impact of emergency alerts on safety

By implementing these emergency messages, transit companies demonstrate their commitment to ensure passenger safety. By taking the entire display space during an emergency, these alerts ensure that urgent and vital information is promptly shared, which enables a more reactive response as well as improved coordination. This proactive approach is an essential element to ensure users’ trust and provide a reliable and safe experience.

Integrating emergency messages in passenger information systems is vital to ensure the safety of users. These alerts help respond quickly to emergency situations, improve the users’ trust, and provide a safer experience.